When to call in a professional...
Most of the calls I receive come from people who want to know how to deal with this problem on their own. I am very happy to share all kinds of information about head lice and will do what I can to help you. You don't need a professional and every lice removal "expert" got that way just through experience, which my callers soon get. However, there are times that you might want an in-home visit.
For some people, just the thought of head lice drives them around the bend and leads to a cleaning frenzy and sleepless nights. Or, you may be one of countless others who have been dealing with head lice for a long time and never seem to get rid of it. Head lice needs to be attended to, but it shouldn't consume your life or keep you from doing what you need to do. A head lice professional can help you get informed, can show you where to put your energies, and can get the bugs and eggs out.
...you have more money than time.
There are some that would happily deal with their own lice, but they have no time and would rather call in and pay someone else to address the problem. While lice professionals charge for their services, the total cost is often cheaper than the cost of ineffective "shampoos", alternative and unproven treatments, flimsy combs, and unnecessary cleaning supplies. That said, a good lice professional will tell you that one visit will not guarantee success. You must put in some time as well with regular combing and checking.
...you have never dealt with head lice before but think you might be dealing with it now.
Seeing pictures of lice and nits is very helpful, but most people are surprised at how small bugs and eggs can be. Once you see head lice and nits with your own eyes, you should know the difference between the bugs and say, dandruff, sand, hair shafts, or small globs of styling products. But if you have never dealt with head lice, and you don't know of anyone who has, a lice professional is a great person to see.
...you don't have a "buddy".
Many parents can go through the hair of their children, but cannot get a good look at their own scalp. While there are tools that can help you deal with the problem, it is hard to have peace of mind when you can't see your head for yourself. To put your mind at ease, you can call a lice professional to get a thorough lice check.
...you are getting conflicting information from other "experts".
Misinformation can come from many good places. I have had more than one client who has gone to a doctor or a health clinic and has been misdiagnosed. Maybe you are uncomfortable with the brochure that your child brought home from school because it said that the only way to properly deal with head lice is by using a pesticide. And then, as you know, the Internet is full of wild and wacky treatments. Did your Aunt Gertrude tell you that back in the old country, children got head lice from playing in dirty sandboxes? Don't believe everything you hear. Lice professionals know lice. They can tell you the facts, share the latest research, and show you what to look for.